Return & Refund Policy

📝 Return & Refund Policy
📦 Returns

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, your item must:

Be unused, unworn, and in original condition
Have all original tags and packaging intact
Not be damaged or altered

⚠️ Items that do not meet these conditions may not be accepted.

🔁 Exchanges

We offer exchanges for:

Incorrect size
Defective or damaged items
Wrong item received

To request an exchange, please contact us within 14 days of delivery.

❌ Non-Returnable Items

The following items are not eligible for return or refund:

Customized or personalized products
Items marked as final sale
Items returned without prior approval
💰 Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved:

Refunds will be processed to your original payment method
Processing time: 5–10 business days (depending on your bank or payment provider)

Shipping fees are non-refundable, unless the return is due to our error.

🚚 Return Shipping
Customers are responsible for return shipping costs
We recommend using a trackable shipping service
We are not responsible for lost return packages
📦 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

Your order number
Photos of the item

We will arrange a replacement or refund at no additional cost.

⏳ Late or Missing Refunds

If you haven’t received your refund:

Check your bank account
Contact your credit card company
Contact your bank

If you still need help, please contact us.

📩 Contact Us

For any return or refund inquiries, please contact us at:

📧 Email: [your email address]